FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. Our mission is to provide innovative support for innovative companies.
Based in Oregon and Montana, with facilities in Roseburg, Veneta, Grants Pass, Coos Bay, Eugene, and Independence, Oregon, as well as Great Falls, Montana, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,600 colleagues. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.