FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. Our mission is to be the most respected and disruptive outsourcing provider in the industry.
Based in Oregon, with facilities in Roseburg, Veneta, Grants Pass, Coos Bay, Eugene, and Independence, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,600 colleagues. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.