Category Archive for "Matthew Achak"


A Pivot to Work From Home and a Belief in the Small Town

Share this article: The COVID-19 global pandemic has not only changed the way we all live but also the way we do business. Most of us have seen examples of this on the nightly news. Social gatherings are restricted, and...
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Hard Work

Share this article: The following is a true story. When I was in 5th grade, my mother decided the public school I was attending at the time was failing her four children. My parents eventually pulled us out and moved...
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Startup Growth in the Age of Disruption

Share this article: Perspectives    |      CX Strategy     |    By Matthew Achak, President, FCR 3 tips for scaling your hypergrowth business.  Startups have reimagined what was once the status quo into something incredibly different by meeting today’s digital-first expectations. It’s an...
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Bringing Opportunities To Our Colleagues and Communities

Share this article: I’ve always felt it was possible to be successful financially yet still do good in this world in the process. The two are not mutually exclusive nor should they be. Much of the challenge is setting aside...
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What You Love

Share this article: I enjoy snowboarding and playing tennis, good red wine, and dinner at The Corson Building. I love watching college hoops and professional soccer. Finally, Stephen King books have always been a guilty pleasure. No one will pay...
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Decade To Decade

Share this article: Each decade of your life is unique. In my 20’s it was all about complete freedom and personal exploration and growth. My 30’s were more about building a life with my wonderful wife. My 40’s have leaned...
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Evolution of the Business Self

Share this article: Can business and philosophy coexist? I would argue that both are intertwined because the better you know yourself, the better you are positioned to set yourself up for success. When you are starting out in your field,...
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Small Town USA

Share this article: “No I cannot forget where it is that I come from I cannot forget the people who love me Yeah, I can be myself here in this small town And people let me be just what I...
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Socially Aware

Share this article: When I was the age of my oldest son (11), the internet, smartphones and tablets did not yet exist and personal computing in general was slightly more than a thought bubble. Those times were neither better nor...
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Diversity Always Wins

Share this article: There were many reasons why John and I founded FCR back in 2005. One idea was that we felt strongly about was that if we built an outsourcer here in the United States we would focus on...
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