FCR Announces Addition of Chris Sawatsky to Great Falls Operations

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EUGENE, Ore., June 12, 2020 – FCR, the premier provider of customer experience and business process solutions, announced the recent addition of Chris Sawatsky to its Operations teamSawatsky will serve as the Site Director for the company’s contact center in Great Falls, MT.   

Chris Sawatsky

Chris Sawatsky

“We are thrilled to have Chris join our Great Falls team as the new Site Director, said Scott Fessler, Vice President of Operations. He added, Chris brings nearly 20 years of leadership experience in the contact center, public sector, and reverse logistics industries to FCR. He has a passion for strategy and coaching and helping others achieve their full potential. We’re looking forward to Chris using his experience and leadership skills to help our Great Falls team continue their great success.”  

Before joining FCR, Mr. Sawatsky worked for Alberta Pensions Services Corporation (APS)leading the Contact Center Team, which provided support for 350,000 pension plan members and pensioners across Alberta, Canada. While at APS, he also led the Client Education and Employer Services teams. Sawatsky has also worked for companies that include Sitel, Hewlett PackardDell, and BlackBerry, providing contact center, workforce management, and reverse logistics support.  

Mr. Sawatsky is originally from Fonthill, Ontario, CanadaHe has lived and worked in Alberta, Canada, where he has resided for the last ten years. Sawatsky earned his diploma in Computer Network Operations from Niagara College and is currently working on his MBA in Executive Management from Royal Roads University. He will be relocating to Great Falls with his wife of 15 years, Renee.  

About FCR 

Headquartered in Eugene, Oregon, with domestic customer experience centers across the U.S. as well as international locations in Mexico and Poland, FCR has built a new class of high-quality customer experience and business process outsourcing solutions. The company provides a wide range of omnichannel customer experience and business process solutions to industries that include high tech, startups, e-commerce, gaming, healthcare, retail, travel and hospitality, and various sectors of the digitally enabled economy. Founded in 2005, FCR currently supports more than 80 clients and employs over 2,000 colleagues across nine customer experience centers in the United States in the states of Oregon and Montana. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.