FCR Announces Promotion of DeAnne Schultz To Coos Bay Site Director
Social Media & Marketing Manager
FOR IMMEDIATE RELEASE
ROSEBURG, OR – MAY 5, 2015
FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion of DeAnne Schultz to the position of Site Director for the company’s center in Coos Bay, Oregon.
Ms. Schultz joined the company in January of 2014 as a Program Manager at FCR’s Grants Pass location where she successfully managed several different programs. Prior to FCR, Schultz worked for four years as a Social Media Specialist for Amazon. She also held various managerial positions, including as a Food and Beverage Controller at Multnomah Athletic Club in Portland, in addition to owning two of her own businesses.
“We are so happy to see DeAnne extend her successful track record as a Program Manager in Grants Pass to her new role as the Director in Coos Bay,” said Katheryn Carnahan, COO of FCR. She added, “We are confident DeAnne will bring a fresh set of ideas and will do what it takes to help our Coos Bay center deliver the best service and performance our clients have come to expect.”
“FCR’s culture is to always look for talented colleagues within our company that have promise and potential for bigger and better things in the future, “ said John Stadter, CEO of FCR. “When we find that talent we always try to cultivate it and find the right fit for both the company and the colleague. DeAnne is the perfect example of that culture. She understands what FCR is all about and we’re happy to have her lead our Coos Bay center where she can put her talents to good use.”
Headquartered in Oregon, with facilities in Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence, FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,400 colleagues across seven facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.