FCR Announces Promotion of Katheryn Carnahan to President

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Media Contact:
Joe Goedereis
Social Media & Marketing Manager


ROSEBURG, OR – November 11, 2016

FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Katheryn Carnahan to the the position of company President. Ms. Carnahan joined FCR in 2009, and previously assumed the role of Chief Operating Officer for the company in May of 2014.

“We are excited about the future of FCR, and even more excited that Katheryn will be leading the company’s Executive Team as our new President,” said John Stadter, Co-Chairman of FCR. “She has played an integral role as we continue to grow and expand, and her leadership is invaluable.”

FCR Co-Chairman Matthew Achak added, “Over the last seven years Katheryn has consistently led the way to ensure our Operations Team has what they need to deliver the highest quality of service for our clients. At the same time, she has consistently demonstrated that she has her finger on the pulse of our people and their needs. She has also been a critical player in ensuring that our core values remain a focus of the company as we continue to grow by leaps and bounds. We are very pleased to have Katheryn step up into her new role.”

Headquartered in Oregon, with facilities in Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence, and Great Falls, Montana, FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,600 colleagues across seven facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.

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