FCR Announces Promotion of Sheri Kendall-duPont to Manager of Colleague and Leadership Development
FOR IMMEDIATE RELEASE
ROSEBURG, OR – JUNE 9, 2015
FCR, the premier provider of outsourced live agent call center and business process solutions, announced the recent promotion of Sheri Kendall-duPont as the new Manager of Colleague and Leadership Development for the company.
Ms. Kendall-duPont holds a Bachelor’s Degree in Business Management from Northwestern Christian University and a Master’s Degree in Training and Development from Roosevelt University. Her career in education began in 1999 and since then she has developed workplace learning opportunities for non-profit organizations, institutions of higher education, government agencies, and healthcare organizations. Ms. Kendall-duPont originally hails from Eugene, OR and returned to the area to raise her family. Currently she resides in the town of Lowell, with her husband Tony. In her spare time she also manages a non-profit organization.
“Sheri is passionate about creating positive change within organizations,” said Katheryn Carnahan, COO of FCR. She added, “She understands our company culture well and we are confident that she will further enhance the skills of both our colleagues and our leadership team. We are looking forward to the new ideas and processes that she will bring to the table.”
Headquartered in Oregon, with facilities in Roseburg, Grants Pass, Coos Bay, Veneta, Eugene, and Independence, FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,400 colleagues across seven facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.