FCR Solutions Spotlight: 3 Tools To Improve Your Customer Service Operations
This FCR Solutions Spotlight from Jeremy Watkin of FCR highlights 3 tools that are currently on the market and that can equip your agents to provide better customer service. In this brief video, Jeremy covers products like Screenmeet, Fullstory, and CloudApp – all of which can help take your customer service operations to the next level. Take a view and tell us what you think. What great tools do you recommend?