FCR Solutions Spotlight: Nanorep

11/16/2016

Webinars & Insights

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Recently Travis Wild, Project Manager for FCR, and Jeremy Watkin, FCR’s Head of Quality, sat down with Chanan Friedman, Director of Business Solutions for Nanorep, to discuss their digital self-service solutions for customer service. Take a view and find out more about Nanorep and how their service offerings might be able to help take your customer service to the next level.

Tags: call center, communications, contact center, Customer Service, emerging technology, nanorep, self-help, self-service,

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1 Comment. Leave new

Katheryn Carnahan

11/16/2016 4:35 pm

Thanks, guys. Informative!

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FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. Our mission is to provide innovative support for innovative companies.

Headquartered in Eugene, Oregon, with domestic contact center facilities in Oregon and Montana, and international locations in Mexico and Poland, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 80 clients and employs over 2,000 colleagues. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.

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