FCR To Host Grand Opening Event in Butte

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EUGENE, OR – October 23, 2019

FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it will host a ribbon cutting ceremony to dedicate the grand opening of their newest contact center in Butte, Montana. 

The event will take place at FCR’s contact center located in the Butte Plaza Mall on Tuesday, October 29th from 11 am to 2 pm. The public is invited to join members of FCR’s Executive Leadership team and city officials to celebrate the addition of one of Butte’s up-and-coming employers.

“We’re so excited to open our doors to the public so everyone can see what we’ve worked so hard to build and achieve in the last year,” said Katheryn Carnahan, President of FCR. She added, “This is the largest center that we’ve built so far at FCR, and we are filling it up fast with some very well-known clients who are looking for top-notch customer service talent.”

“The city of Butte and the surrounding communities have been very welcoming and fantastic partners as we ramp up our newest contact center. We can’t thank the community enough for everything they’ve done so far, and we hope everyone will come out and see what FCR has to offer,” said Matthew Achak, CEO & Co-founder of FCR. He added, “FCR’s business model is focused on bringing good jobs to small and mid-sized communities, and we are on track to bring nearly 300 total jobs to Butte by the end of this year. We hope this will not only have a positive impact on FCR but also a positive impact to Butte and the surrounding communities.”

Headquartered in Eugene, Oregon, with US contact center facilities in Oregon and Montana, and international locations in Poland, and Mexico, FCR has built a new class of high-quality contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 70 clients and employs over 2,200 colleagues across seven contact center facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.

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