FCR Selects Ryan Payne as Director of Leadership & Development

portrait image of ryan payne director of leadership and development

EUGENE, Ore., April 28, 2022 – FCR, the premier provider of customer experience and business process solutions, announced the recent addition of Ryan Payne to its Human Capital team. Payne will serve as the Director of Leadership & Development, supporting FCR’s client-facing and operations training, focusing on company-wide talent management, career pathing, and the development … Read more

FCR Announces New Suite of Support Solutions for the Crypto Industry

cryptocurrency coins

ROSEBURG, Ore., February 9, 2022 – FCR (First Call Resolution), the premier customer experience and business process solutions provider, announced that it is now offering a new suite of outsourced live agent digital support solutions customized for the cryptocurrency industry.  “FCR has been the leader in supporting crypto firms for years. We see cryptocurrency as … Read more