FCR

First Call Adds Social Networking Support Outsourcing

ROSEBURG, OR – January 25, 2011 First Call Resolution, a premier provider of outsourced live agent contact center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, financial, travel, high tech, transportation, insurance and consumer products industries, officially revealed today their capability of managing corporate networking channels of communications through … Read more

First Call Resolution Announces Hiring of Maria Hawkins

ROSEBURG, OR – September 13, 2010 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today the hiring of Maria Hawkins as Senior Program Manager … Read more

First Call Resolution Announces Promotion of Katheryn Carnahan

ROSEBURG, OR – January 21, 2010 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today the promotion of Katheryn Carnahan to Senior Director of … Read more

First Call Resolution Announces Newest Sales Executive

ROSEBURG, OR, January 18, 2010 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today the hiring of Taylor Worth for the position of Sales … Read more

First Call Resolution Announces Latest Management Hirings

ROSEBURG, OR – October 1, 2009 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today the hiring of Katheryn Carnahan for the position of … Read more

First Call Resolution Unveils Location of Newest Call Center

ROSEBURG, OR – July 24, 2009 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, today officially announced the location as well as targeted grand opening … Read more

First Call Resolution Announces Employee Profit Sharing

ROSEBURG, OR – April 22, 2009 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center services and businesses process solutions to the wireless, telecom, internet, health care, medical, finance, travel, high tech, transportation, insurance and other industries, today introduced the initiation of their employee profit sharing program. “We believe … Read more

First Call Announces Partnership with Oregon’s JOBS Plus Program

ROSEBURG, OR – January 14, 2009 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center services and businesses process solutions to the wireless, telecom, internet, health care, finance, travel, high tech, transportation, insurance and other industries, announced today their partnership with the state of Oregon’s JOBS Plus welfare-to-work employment … Read more

First Call Introduces “Dress for Success” Program

ROSEBURG, OR – November 3, 2008 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center services and businesses process solutions to the wireless, telecom, internet, health care, finance, travel, high tech, transportation, insurance and other industries, introduced today the initiation of their “Dress For Success” program. “Dress for Success … Read more

First Call Implements Asterisk Open Source ACD Platform

ROSEBURG, OR – October 1, 2008 First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center services and businesses process solutions to the wireless, telecom, internet, health care, finance, travel, high tech, transportation, insurance and other industries, today introduced their newest phone system based on the open source Asterisk PBX … Read more