First Call Resolution Announces Newest Sales Executive

ROSEBURG, OR, January 18, 2010

First Call Resolution, a premier provider of outsourced live agent inbound and outbound call center and businesses process solutions to the wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today the hiring of Taylor Worth for the position of Sales Executive.

“We are extremely excited about having Taylor onboard,” said Matthew Achak, EVP and Managing Partner. “He brings experience, passion and energy to the position of Sales Executive, and we look forward to his contribution to the sales team.”

First Call Resolution provides a wide range of boutique, domestic-based outsourced contact center solutions to most industries across the United States. Servicing over 170 clients with more than 400 employees, First Call Resolution is building a new breed of high-quality, creative-focused live agent contact center and business process solution provider to fit any and all outsourcing needs and requirements. To learn more about First Call Resolution, visit www.1callres.com.