FCR

First Call Resolution Introduces New Website

ROSEBURG, OR – January 23, 2012

First Call Resolution, the premier provider of outsourced live agent contact center and businesses process solutions to the high tech, wireless, telecom, internet, health care, medical, merchant services, financial, travel, prepaid, transportation, insurance and consumer products industries, announced today the official launch of their new web site.

“We are extremely pleased with the look and feel of our newest web presence,” said Matthew Achak, Chief Sales Officer and Managing Partner of First Call Resolution. “This updated site marks the beginning of our next stage of growth as a company.”

Headquartered in Roseburg, Oregon, First Call Resolution provides a wide range of boutique, domestic-based outsourced contact center, business process and social networking support solutions to most industries. Supporting over 50 clients with more than 600 employees, FCR maintains 3 contact centers in southern Oregon.

First Call Resolution is building a new class of high-quality, domestic-based contact center and business process outsourcing solutions, and our mission is to be known as the most respected outsourcing provider in the industry.

To learn more about First Call Resolution, visit www.1callres.com or contact Matthew Achak at 541-229-7956.