FCR

FCR Announces Expansion into Community of Southfield, Michigan

The decision is part of the company’s plans to expand into more diverse communities where there is a need for more employment opportunities. EUGENE, Ore., October 2, 2020 – FCR, the premier provider of customer experience and business process solutions, announced it would expand its contact center operations into the community of Southfield, Michigan. The … Read more

FCR Announces Expansion into Michigan

The decision is part of the company’s pledge to strengthen its commitment to diversity, equity, and inclusion EUGENE, Ore., September 8, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its contact center operations into Romulus, Michigan. The proposed expansion is part of FCR’s pledge … Read more

FCR Announces Expansion to Idaho Falls, Idaho

The Company Will Offer 300+ New Work from Home Jobs in 2020 EUGENE, Ore., August 5, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its operations to Idaho Falls, Idaho, bringing more than 300 new jobs to the area. “FCR is growing at an … Read more

FCR Announces Expansion to Helena, Montana

The Company Will Offer 200 New Work from Home Jobs in The Next Two Months EUGENE, Ore., June 2, 2020  – FCR, the premier provider of customer experience and business process solutions, announced today that it will expand its operations to Helena, Montana, bringing hundreds of new jobs to the area. “As FCR continues to … Read more

A Pivot to Work From Home and a Belief in the Small Town

The COVID-19 pandemic has not only changed the way we all live but also the way we do business. As soon as the pandemic’s early days restricted social gatherings, closed schools, and forced restaurants and other businesses to pivot to delivery and curbside pickup, the far-reaching impacts of pandemic were clear and immediate. But as … Read more

FCR Announces Stephanie Marshall As Director of New Butte Contact Center

FOR IMMEDIATE RELEASE EUGENE, OR – May 30, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has added Stephanie Marshall as the Director of its new contact center in Butte, Montana. “We are very pleased to have Stephanie join our team,” said Ruth McCullen, … Read more

FCR Narrows Search To Idaho For Newest Site Location

Media Contact:Joe GoedereisSocial Media & Marketing ManagerFCR541.673.2495joe.goedereis@gofcr.comwww.gofcr.com FOR IMMEDIATE RELEASE EUGENE, OR – May 30, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has focused its search for their next contact center location to the state of Idaho. FCR is considering both the communities … Read more

FCR Explores Future Expansion Options

FOR IMMEDIATE RELEASE EUGENE, OR – March 27, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it is exploring options to further expand its domestic call center footprint. “Once we have opened our Butte, MT site in June, we will be considering a number of … Read more

FCR Announces Plans For Future European Expansion

FOR IMMEDIATE RELEASE EUGENE, OR – February 6, 2018 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it is in the initial planning and due diligence stage to expand its services to include a new contact center in Europe. The short list of countries FCR is … Read more

FCR Promotes Jennifer Clark to Vice President of Technology and Security

FOR IMMEDIATE RELEASE EUGENE, OR – January 12, 2018 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Jennifer Clark to the the position of Vice President of Technology and Security. Ms. Clark  joined FCR in October of 2016 as the Director of Information Technology. … Read more