FCR

FCR Announces Expansion into Community of Southfield, Michigan

The decision is part of the company’s plans to expand into more diverse communities where there is a need for more employment opportunities. EUGENE, Ore., October 2, 2020 – FCR, the premier provider of customer experience and business process solutions, announced it would expand its contact center operations into the community of Southfield, Michigan. The … Read more

FCR Announces Expansion into Michigan

The decision is part of the company’s pledge to strengthen its commitment to diversity, equity, and inclusion EUGENE, Ore., September 8, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its contact center operations into Romulus, Michigan. The proposed expansion is part of FCR’s pledge … Read more

FCR Announces Expansion to Idaho Falls, Idaho

The Company Will Offer 300+ New Work from Home Jobs in 2020 EUGENE, Ore., August 5, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its operations to Idaho Falls, Idaho, bringing more than 300 new jobs to the area. “FCR is growing at an … Read more

A Pivot to Work From Home and a Belief in the Small Town

The COVID-19 pandemic has not only changed the way we all live but also the way we do business. As soon as the pandemic’s early days restricted social gatherings, closed schools, and forced restaurants and other businesses to pivot to delivery and curbside pickup, the far-reaching impacts of pandemic were clear and immediate. But as … Read more

Oregon-based FCR Protects Jobs, Employee Health, and Local Communities By Transforming Itself

EUGENE, Ore., March 24th, 2020  – While the global Coronavirus pandemic continues to spread across the globe, threatening lives and the economy in its wake, one Oregon-based company is doing all it can to protect the health of its employees, while preserving jobs at the same time. FCR, a premier provider of customer experience and … Read more

Startup Growth in the Age of Disruption

3 tips for scaling your hypergrowth business. Startups have reimagined what was once the status quo into something incredibly different by meeting today’s digital-first expectations. It’s an exciting time to shake up traditional markets. But first you must get there. Many startups are still in their infancy, yet they won’t be for long. These hypergrowth … Read more

FCR Narrows Search To Idaho For Newest Site Location

Media Contact:Joe GoedereisSocial Media & Marketing ManagerFCR541.673.2495joe.goedereis@gofcr.comwww.gofcr.com FOR IMMEDIATE RELEASE EUGENE, OR – May 30, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has focused its search for their next contact center location to the state of Idaho. FCR is considering both the communities … Read more

FCR Narrows Search To Idaho For Newest Site Location

FOR IMMEDIATE RELEASE EUGENE, OR – May 30, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has focused its search for their next contact center location to the state of Idaho. FCR is considering both the communities of Pocatello and Idaho Falls, as well … Read more

FCR Explores Future Expansion Options

FOR IMMEDIATE RELEASE EUGENE, OR – March 27, 2019 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it is exploring options to further expand its domestic call center footprint. “Once we have opened our Butte, MT site in June, we will be considering a number of … Read more