ROSEBURG, Ore., February 9, 2022 – FCR (First Call Resolution), the premier customer experience and business process solutions provider, announced that it is now offering a new suite of outsourced live agent digital support solutions customized for the cryptocurrency industry. “FCR has been the leader in supporting crypto firms for years. We see cryptocurrency as … Read more
FCR announced the recent addition of Rich Long to its Operations team. Long will serve as the Senior Director of Operations, supporting FCR’s Hypergrowth client portfolio and expanding the support and service offerings for the company’s largest clients.
The Company Will Offer Work From Home Jobs in the Rocky Mount Region EUGENE, Ore., February 12, 2021 – FCR, the premier provider of customer experience and business process solutions, announced today it would begin offering career opportunities in Rocky Mount, North Carolina. The move could bring hundreds of new Work from Home Customer Service jobs to the region. “We … Read more
The Company Will Offer New Work from Home Jobs in 2020. EUGENE, Ore., October 14, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today it would expand its operations to Casper, Wyoming. The move will bring up to 200 new jobs to the region. “As FCR continues to grow … Read more
The decision is part of the company’s plans to expand into more diverse communities where there is a need for more employment opportunities. EUGENE, Ore., October 2, 2020 – FCR, the premier provider of customer experience and business process solutions, announced it would expand its contact center operations into the community of Southfield, Michigan. The … Read more
The decision is part of the company’s pledge to strengthen its commitment to diversity, equity, and inclusion EUGENE, Ore., September 8, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its contact center operations into Romulus, Michigan. The proposed expansion is part of FCR’s pledge … Read more
The Company Will Offer 300+ New Work from Home Jobs in 2020 EUGENE, Ore., August 5, 2020 – FCR, the premier provider of customer experience and business process solutions, announced today that it would expand its operations to Idaho Falls, Idaho, bringing more than 300 new jobs to the area. “FCR is growing at an … Read more
The following is a true story. When I was in 5th grade, my mother decided the public school I was attending at the time was failing her four children. My parents eventually pulled us out and moved all of us across town to a private Catholic school, which they felt was a better fit from … Read more
3 tips for scaling your hypergrowth business. Startups have reimagined what was once the status quo into something incredibly different by meeting today’s digital-first expectations. It’s an exciting time to shake up traditional markets. But first you must get there. Many startups are still in their infancy, yet they won’t be for long. These hypergrowth … Read more
FOR IMMEDIATE RELEASE EUGENE, OR – November 7, 2018 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has hired Heather Lipana as its new Director of Recruiting. “Heather brings a wealth of knowledge and experience in the recruiting space to FCR,” said Ruth McCullen, Vice … Read more
