FOR IMMEDIATE RELEASE EUGENE, OR – January 12, 2018 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Jennifer Clark to the the position of Vice President of Technology and Security. Ms. Clark joined FCR in October of 2016 as the Director of Information Technology. … Read more
FOR IMMEDIATE RELEASE EUGENE, OR – September 25, 2017 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Jeremy Watkin to the the position of Director of Customer Experience. Mr. Watkin joined FCR in July of 2015 as the Head of Quality. “I’m pleased to … Read more
FOR IMMEDIATE RELEASE EUGENE, OR – August 17, 2017 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Ruth McCullen to the the position of Vice President of Operational Excellence. Ms. McCullen joined FCR in July of 2016 as the Director of Client Analytics. “Ruth … Read more
FOR IMMEDIATE RELEASE ROSEBURG, OR – December 22, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today the promotion of Dan Welliver to the position of Senior Director. Mr. Welliver joined FCR in September of 2014 as the Site Director of FCR’s contact center in Grants Pass, … Read more
FOR IMMEDIATE RELEASE ROSEBURG, OR – December 16, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion of Lori Ann Sullivan today to the position of Vice President of Human Resources. Ms. Sullivan joined FCR in September of 2013 as the Director of Human Resources where … Read more
FOR IMMEDIATE RELEASE ROSEBURG, OR – December 10, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today the promotions of John Charley to the position of Chief Financial Officer, and Lynette Herlan to the position of Controller. Mr. Charley joined FCR in 2011 as the Vice President … Read more
FOR IMMEDIATE RELEASE ROSEBURG, OR – JUNE 9, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the recent promotion of Sheri Kendall-duPont as the new Manager of Colleague and Leadership Development for the company. Ms. Kendall-duPont holds a Bachelor’s Degree in Business Management from Northwestern Christian University … Read more
FOR IMMEDIATE RELEASE ROSEBURG, OR – MAY 5, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion of DeAnne Schultz to the position of Site Director for the company’s center in Coos Bay, Oregon. Ms. Schultz joined the company in January of 2014 as a Program … Read more
