FCR Head of Quality Among Top 20 Thought Leaders In ICMI Top 50

FOR IMMEDIATE RELEASE ROSEBURG, OR – December 11, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that Jeremy Watkin, Head of Quality for FCR, was recently recognized by the International Customer Management Institute (ICMI) as one of the Top 50 Thought Leaders to follow on Twitter. … Read more