In a recent email poll, I asked my colleagues for their honest and open feedback regarding our QA process at FCR. My goal was to gain a better understanding as to the qualities they aim to put into practice…
FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. Our mission is to provide innovative support for innovative companies.
Headquartered in Eugene, Oregon, with domestic contact center facilities in Oregon and Montana, and international locations in Mexico and Poland, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 80 clients and employs over 2,000 colleagues. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.
All correspondence and legal documentation should be directed to:
406 NE Winchester Street | Roseburg, OR | 94740
2911 Tennyson Ave | Suite 304 | Eugene, OR | 97408