Posts Tagged "compassion"


Coaching With Compassion Drives Performance

Share this article: Original photo by Matt Weibo, used with permission via CC License; edited by Joe Goedereis. It’s an age old story in contact centers. We coach individuals when metrics aren’t met or customer service interactions are below standard....
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FCR Introduces New Contact Center Leadership and Development Curriculum

Media Contact: Joe Goedereis Social Media & Marketing Manager FCR 541.673.2495 FOR IMMEDIATE RELEASE ROSEBURG, OR – NOVEMBER 18, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it…

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