Share this article: As a semi-active participant in the Support Driven Slack community I was thrilled to spend a day at the recent SDX conference in Portland. In comparison to last year’s event, they took a nice step forward with...
In the words of Mugatu (Will Ferrell) from the movie Zoolander, the customer experience is so hot right now. In a world where customers have more places than ever to take their business, and thanks to social media, a louder…
FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. Our mission is to provide innovative support for innovative companies.
Headquartered in Eugene, Oregon, with domestic contact center facilities in Oregon and Montana, and international locations in Mexico and Poland, we provide a wide range of call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 70 clients and employs over 2,200 colleagues. We are changing the face of the outsourcing industry – one call, email, instant message, text, and video conference at a time.
All correspondence and legal documentation should be directed to:
406 NE Winchester Street | Roseburg, OR | 94740
2911 Tennyson Ave | Suite 304 | Eugene, OR | 97408