Posts Tagged "life hacks"


4 Hacks to Better Contact Center Management

Share this article:   During Customer Service Week this year, I had the opportunity to participate in an ICMI webinar titled 16 Hacks to Help You Better Manage Your Contact Center. It was a privilege to share the stage with...
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Five (Free) Life Hacks to Stimulate Learning

Share this article: Several months ago I watched Cooked, a documentary series by Michael Pollan on Netflix (highly recommend). In it he uses the four elements of earth, air, fire, and water to talk about the origins of food. In...
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