Posts Tagged "matthew achak"

Better Days (part 1)

The great thing about life is that if you stick around long enough, you will see everything. Many years ago, a company I worked for was acquired by a larger competitor looking to break into industries in which we already…

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Photo Credit: Deb Achak Photography

Tipping Point for Outsourcing

  As FCR gets closer to opening our 6th facility and hiring our 1,000 employee, I find myself contemplating all that we have accomplished over here. We have built a company that I can not only be proud of, but that…

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Photo Credit: Deb Achak Photography

First or Best?

  In October of 1969, Sony unveiled the prototype of the first videocassette recorder (VCR), which was originally called the U-matic. To put things in perspective, in previous years people had been capturing video on film reels, which were large, cumbersome…

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photo credit: Deb Achak Photography

Keep at It

  I graduated from college in 1991. It was not the best time to be young, overeducated, under skilled and unemployed. In the early 90’s, there just weren’t a lot of jobs to go around. We had not yet entered…

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Maybe Withhold Your Advice

I was born in 1969. That makes me 44, soon to be 45. Generation X. That’s me hiking somewhere in Colorado in 1996. I don’t feel 45 and I can still clearly recall what life was like in my 20’s….

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Small Steps and Big Pictures

  I am reading “Console Wars: Sega, Nintendo, and the Battle that Defined a Generation” by Blake Harris right now. I highly, highly recommend it. Not only is it a fascinating peek inside the brash and almost wild, wild west-ish video game wars…

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Photo credit: Public Domain

What I Learned from the Grateful Dead

  I have been listening to the Grateful Dead for over 25 years now and have attended at least 10 shows when they were actively touring as a full band. I have seen them in places such as Las Vegas, Salt…

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photo credit: Deb Achak Photography

CRM Evolution

CRM can mean many things to many companies. At their very essence as utilized inside a call center, CRM (Customer Relationship Management) platforms are software or web based programs used for tracking and managing a company’s interactions with its customer…

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Photo Credit: Deb Achak Photography

More Fig Newtons and Not Being a Bad Person

  If you have not read James Altucher’s blog, I would recommend it.  Apart from being a fascinating person who has lived an interesting life, he is a great writer with an ability to really synthesize what constitutes success in…

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photo credit: Deb Achak Photography

Thankful

After a couple days of business travel, the happiest moment is always arriving home. I have traveled for business quite a bit throughout my career, and it is never easy. It only works if you have a wonderfully patient and understanding spouse….

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