Posts Tagged "relationships"


10 Tips for More Engaged Outsourced Agents

Share this article: Photo Credit: Glen Forde via CC License There are a variety of reasons to outsource customer service work. Having been a part of outsourcing from both sides of the relationship, I’ve discovered that there’s one thing that...
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Do You Know Your Customer’s Love Language?

Share this article: Photo Credit: Nate Grigg via CC License In all honesty, I feel a little weird about the title of this blog post, but let me spend the next five hundred or so words telling you why it’s...
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