FCR is looking for someone like you to join our team!

Great benefits, profit sharing, and the best culture a workplace can provide. It may be time to join the most dynamic, diverse, and forward thinking company out there.




FCR is the premier provider of outsourced live agent call center and business process solutions. We provide a wide range of outsourced contact center, business process and social networking solutions to all kinds of different industries that include everything from high tech, to healthcare, to start up and new economy companies. We work alongside our clients to create a partnership that works in tandem with their existing operations and support desks, helping them fill in sales, service and support gaps like phone, email, web chat, social media, and back office process.

Our mission and focus is to be the most respected and disruptive outsourcing partner in the industry. We strive to provide the highest possible quality at the lowest cost to our clients. We have built a new class of high quality, domestic based contact and business process outsourcing centers right here in the United States. Our centers are filled with the most dedicated and creative colleagues who help take our client’s business to the next level.


FCR’s Greatest Assets Are The Talented People Working Together As A Team

We have created the ideal environment for success at FCR by establishing a culture that is based on honest, transparent, and open communication. Our call centers are stationed in idyllic communities surrounded by the natural beauty of the Pacific Northwest. None of that would be possible without the talented colleagues in each of our centers. They are truly our greatest assets and without them we couldn’t provide the best service and support in the industry.

For the 3rd Year in a Row!


The Oregonian’s Top Workplaces project conducts its annual search for the best workplaces in the state each year. Employees from a variety of companies and industries complete extensive surveys to help determine the top workplaces each year. In 2014 FCR repeated its performance from last year in the Large-size company category, finishing in the Top Ten for the third consecutive year.

“It is both gratifying and humbling to receive this award from our colleagues for the third consecutive year, The challenge faced by companies like ours that grow at such a rapid pace is to maintain the core values we established from the very beginning so that we don’t lose sight of original vision. At FCR it is important that we continue to cultivate and live those values every day and find new ways to create a positive and engaged work environment for our colleagues.” ~ John Stadter, Co-Founder & CEO

“The key to our success is our colleagues. They are what separate us from everyone else and without them we couldn’t have the success we enjoy today. Every day they raise the bar to another level and reset the definition of what it means to be a leader in the industry. We could not be more proud of the fact that our own colleagues awarded us with this honor.” ~ Matthew Achak, Co-Founder & President

We’d like you to be a part of our success. Are you a rockstar in customer service? Are you a standout in your field or have a unique talent that could help us? If so, we want to talk to you!



FCR is a great place to work. We make it really easy to apply and we also really look at it as a career. We strive to create a really great place to work so if someone comes in the door and it’s the best part of their day.
Katheryn Carnahan,
Chief Operations Officer
One thing an employee can expect if they’re a top performer is that they’ll be recognized as such.
John Stadter,
CEO and Co-Founder
I feel like the company really values the individual people. I compose music, it’s pretty much the thing that drives me in life. I feel that FCR allows me to be who I am and I just couldn’t imagine working anywhere else.
Jeremy Grogan,
Roseburg Call Center
We empower people to make decisions rather than binding their hands. Empowerment of the individual is incredibly important for us. We look for only A-players and we put them in the position to succeed.
Matthew Achak,
President and Co-Founder
I take classes in the morning and I’ve also been really into lacrosse. This job at FCR allows me to do all of those things and still have a full time income. Even after I finish school I could still see myself as having a place here.
Jason Repshe,
Veneta Call Center
This is a great place to live because I can enjoy the outdoors. I can go hiking, fishing, and I don’t have to go far to do it. It’s all right here. It’s been an amazing company to work for and I’m really excited to see where FCR goes in the future.
Candi Sherman,
Roseburg Call Center

FCR is looking for someone like you to join our team!

Great benefits, profit sharing, and the best culture a workplace can provide. It may be time to join the most dynamic, diverse, and forward thinking company out there.