FCR Promotes Jennifer Clark to Vice President of Technology and Security

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Media Contact:
Joe Goedereis
Social Media & Marketing Manager


EUGENE, OR – January 12, 2018

FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Jennifer Clark to the the position of Vice President of Technology and Security. Ms. Clark  joined FCR in October of 2016 as the Director of Information Technology.

“I’m very pleased to see Jennifer move into her new role as the VP of Technology and Security,” said Katheryn Carnahan, President of FCR. “Her broad experience in IT, Security, and Compliance makes her the perfect fit for this role in our organization. She has done an amazing job as the Director of IT, and we’re confident she’ll continue to that as the VP, keeping FCR on the cutting edge of technology and security in the contact center industry.”

Jennifer Clark

Jennifer Clark

Prior to joining FCR, Ms. Clark ran IT organizations for small to medium sized companies, primarily in the California Bay area. She has worked in various IT Leadership roles in the Retail, Real Estate, and Software industries for companies that include YesVideo, West Marine, and Intero Real Estate Services, Inc.

Headquartered in Eugene, Oregon, with contact center facilities in Oregon, Montana and Tijuana, Mexico, FCR has built a new class of high-quality, domestic-based contact center and business process outsourcing solutions. The company provides a wide range of outsourced call center and business process solutions to industries that include high tech, startups, mobile commerce, wireless, telecom, finance, insurance, e-commerce, healthcare, retail, travel and hospitality, and various sectors of the new economy. FCR currently supports more than 60 clients and employs over 1,600 colleagues across seven contact center facilities. FCR is changing the face of the outsourcing industry, one call, email, instant message, text, and video conference at a time. To learn more about the company, visit www.gofcr.com for further information.

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