First Call Resolution Announces Location of New Administrative Office Building

ROSEBURG, OR – September 25, 2012

First Call Resolution, a premier provider of live agent call center and businesses process outsourcing solutions to the social media, wireless, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries today announced the location of their newest administrative office building.

“After extensive due diligence, FCR has decided to locate our newest administrative office building at 406 NE Winchester Street in Roseburg, across the street from our existing headquarters”, commented John Stadter, President and Managing Partner of First Call Resolution. “Roseburg has proven to be an outstanding locale for our first call center and as we continue our rapid growth and add our 4th site, we believe it will be the perfect place to house our newest administrative offices. We have acquired the site and are in the process of renovation. We expect the building to be fully operational by early November.”

Continued Mr. Stadter, “FCR estimates that once this newest facility build-out has been completed, the new administrative office will eventually house approximately 100 additional support agents in addition to the entire executive leadership team. The close proximity to our existing Roseburg call center was one of the reasons we chose the site.”

Headquartered in Roseburg, Oregon, First Call Resolution provides a wide range of boutique, domestic-based call center, business process and social networking outsourcing solutions to most industries. Supporting more than 50 clients with over 600 employees, FCR maintains 4 contact centers across southern Oregon.

First Call Resolution is building a new class of high-quality, domestic-based contact center and business process outsourcing solutions, and our mission is to be the most respected outsourcing provider in the industry.

To learn more, visit us at www.1callres.com or contact us at 541-957-8654