First Call Resolution Closer to Announcing Location of 5th Call Center

ROSEBURG, OR, April 4, 2013

First Call Resolution, the premier provider of outsourced live agent call center and businesses process solutions to the new economy, telecom, internet, health care, medical, merchant services, finance, travel, high tech, transportation, insurance and other industries, announced today that the company is closer to unveiling the location of their 5th call center.

“These are exciting times at FCR,” said Matthew Achak, Founder and Managing Partner. “Due to our explosive growth we have proactively begun our analysis of where we will place our 5th Oregon call center. We have narrowed the list down to a select few towns and are now exploring which would be the best fit for our next location.”

Headquartered in Roseburg, Oregon with additional facilities in Grants Pass and Coos Bay, First Call Resolution provides a wide range of boutique, domestic-based call center, business process and social networking outsourcing solutions to most industries. Supporting over 50 clients with over 900 employees, FCR maintains 4 contact centers throughout southern Oregon.

First Call Resolution is building a new class of high-quality, domestic-based contact center and business process outsourcing solutions, and our mission is to be the most respected outsourcing provider in the industry.

To learn more, visit us at www.firstcallres.com or contact us at 541-957-8654.