First Call Resolution Expands Business in Coos Bay and Hosts Job Fair

ROSEBURG, OR – September 25, 2014

First Call Resolution, the premier provider of outsourced live agent call center and business process solutions, announced today that it will be hosting a Job Fair at its location in Coos Bay, Oregon. The Job Fair will be held on Tuesday, September 30, 2014 and coincides with the expansion of FCR’s business and the addition of 150 new jobs to the area.

“We are incredibly excited about the continued expansion of our business and the opportunity to bring more jobs to the Coos Bay area,” said Aaron Grusi, Director of the Coos Bay call center. “Our clients continue to add business to the Coos Bay location and that’s a testament to the quality people we recruit and employ from this area. We are constantly looking for the best and brightest minds to join our company and the Coos Bay community has consistently given us a wide variety of talent to choose from.”

“Not only are we one of the fastest growing companies in Oregon year-over-year, but we are also one of the best workplaces to be a part of,” added Katheryn Carnahan, COO of FCR. “We were recently voted by our own colleagues, and honored by the Oregonian, as one of the Top Workplaces in Oregon for the third consecutive year in 2014. With such a phenomenal growth rate we haven’t lost sight of what truly makes us special – our people. We are always on the lookout for great talent and hope that those interested in a great workplace will come out and see what FCR has to offer.”

The Job Fair will be hosted at FCR’s call center located at 161 Anderson Avenue in downtown Coos Bay. Representatives and recruiters will be on site from 11 am to 2 pm looking to speak with applicants for customer service positions. Those interested in positions can also apply online at www.firstcallres.com .

With facilities in Roseburg, Veneta, Grants Pass, Coos Bay, and Eugene, First Call Resolution provides a wide range of boutique, domestic-based call center, business process and social networking outsourcing solutions to industries that include the high tech, internet, e-retail services, telecom,  healthcare, finance, travel, transportation, insurance and other various sectors of the new economy. Supporting 50 clients with more than 1,100 colleagues, FCR maintains 5 contact centers across Oregon, a Base Camp office in Eugene, and a business development office in Seattle.

First Call Resolution is building a new class of high-quality, domestic-based contact center and business process outsourcing solutions. FCR’s mission is to be the most respected and disruptive outsourcing provider in the industry. To learn more visit www.firstcallres.com .