FCR

FCR Promotes Ruth McCullen to VP of Operational Excellence

FOR IMMEDIATE RELEASE EUGENE, OR – August 17, 2017 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the promotion today of Ruth McCullen to the the position of Vice President of Operational Excellence. Ms. McCullen joined FCR in July of 2016 as the Director of Client Analytics. “Ruth … Read more

FCR Taps Ruth McCullen To Head New Client Analytics Team

FOR IMMEDIATE RELEASE ROSEBURG, OR – July 7, 2016 FCR, the premier provider of outsourced live agent call center and business process solutions, announced today that it has hired Ruth McCullen to head up FCR’s Client Analytics Team. “The purpose of this team is to provide meaningful insights and recommendations to FCR’s clients about how … Read more

FCR Announces Promotion of Sheri Kendall-duPont to Manager of Colleague and Leadership Development

FOR IMMEDIATE RELEASE ROSEBURG, OR – JUNE 9, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the recent promotion of Sheri Kendall-duPont as the new Manager of Colleague and Leadership Development for the company. Ms. Kendall-duPont holds a Bachelor’s Degree in Business Management from Northwestern Christian University … Read more