FCR Moves Forward with Work-From-Home Model and Announces Closure of Two Contact Center Locations

Photo of FCR Contact Center in Coos Bay, OR

Roseburg, Ore., May 27, 2022 – FCR, the premier provider of customer experience and business process solutions, announced today that it is moving forward with a distributed work-from-home model and will close two of its contact center buildings in Coos Bay and Grants Pass, Oregon in the process.  “The vast majority of our colleagues have … Read more

A Pivot to Work From Home and a Belief in the Small Town

The COVID-19 pandemic has not only changed the way we all live but also the way we do business. As soon as the pandemic’s early days restricted social gatherings, closed schools, and forced restaurants and other businesses to pivot to delivery and curbside pickup, the far-reaching impacts of pandemic were clear and immediate. But as … Read more

Oregon-based FCR Protects Jobs, Employee Health, and Local Communities By Transforming Itself

EUGENE, Ore., March 24th, 2020  – While the global Coronavirus pandemic continues to spread across the globe, threatening lives and the economy in its wake, one Oregon-based company is doing all it can to protect the health of its employees, while preserving jobs at the same time. FCR, a premier provider of customer experience and … Read more