Posts Tagged "customer service week"


Customer Service Inspiration from my Bookshelf

Share this article: This article was originally posted on the ICMI Blog during National Customer Service Week on October 2, 2018. Click here to read the original post. Can we all acknowledge that customer service is a hard job? Whether...
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Extraordinary Service We Don’t Deserve – Part 1

Share this article: A couple weekends ago, the perfect storm descended upon my household and didn’t let up for several days.  All three of my kids were sick– and not the cute kind where they just want to snuggle and...
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