Posts Tagged "Quality"

Give ‘Em A Little Something Extra

Share this article: I recently wrote a post about the crazy things contact center agents value most.  In the midst of polling my colleagues, I found a few fellow customer service fanatics in the bunch.  One of them kindly told...
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Jeremy Watkin
Head of Quality for FCR

FCR Announces Hiring of Jeremy Watkin As New Head of Quality

Media Contact: Joe Goedereis Social Media & Marketing Manager FCR 541.673.2495 *protected email* FOR IMMEDIATE RELEASE ROSEBURG, OR – AUGUST 5, 2015 FCR, the premier provider of outsourced live agent call center and business process solutions, announced the hiring…

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